Support & Feature Requests

Support and Feature Requests

We use GitHub Issues to track bug reports, feature requests, and general support inquiries. To ensure a quick resolution, please follow the guidelines below before submitting an issue.

Before Opening an Issue

1. Check Existing Issues: Search the Issues tab to see if your problem or suggestion has already been reported.
2. Update the Plugin: Ensure you are using the latest version of the Private Comments plugin and WordPress core.
3. Conflict Testing: Deactivate other plugins and switch to a default WordPress theme (like Twenty Twenty-Four) to confirm the issue is caused by this plugin.

Reporting a Bug

If you encounter a bug, please provide as much detail as possible to help us reproduce and fix it. Include the following in your report:

• Description: A clear and concise description of what the bug is.
• Steps to Reproduce: A step-by-step list of actions to trigger the issue.
• Expected Behavior: What you expected to happen.
• Actual Behavior: What actually happened (include error messages if applicable).
• Environment Info:
  • WordPress version
  • PHP version
  • Plugin version
  • Active Theme

Requesting Features

We welcome suggestions for new features or improvements. When requesting a feature, please include:

• The Goal: What do you want to achieve?
• The Use Case: Why would this feature be useful for you and other users?
• Proposed Implementation (Optional): If you have thoughts on how the feature should look or behave within the WordPress admin dashboard.

Submission Link

To get started, click the button below to visit the repository's issue tracker:

Submit an Issue on GitHub

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Note: This is an open-source project. While we strive to respond to all inquiries promptly, support is provided on a best-effort basis.